Premium Support is part of the dSPACE Software Maintenance Service.
The dSPACE Software Maintenance Service (SMS) gives you access to regular software upgrades and premium support, letting you maximize the value of your investment in dSPACE systems. For details refer to the PDF file at the bottom of this page.
Provided Service | With SMS | Without SMS |
---|---|---|
Software Upgrades | Yes | - |
Premium Support | Yes | - |
Product Support | Yes | Yes |
Patches created within 4 years after Release | Yes | - |
Patches created within 2 years after Release | Yes | Yes |
For software products under SMS, you will automatically be provided with all upgrades and enhancements released during the maintenance period. This includes the latest feature innovations as well as MATLAB compatibility upgrades.
To avoid compatibility problems, we strongly recommend you to subscribe to SMS for all of your dSPACE products.
Premium support is offered as part of the Software Maintenance Service. As an SMS customer, you benefit from:
As an SMS customer you have access to bug-fixes that have been created more than two years following the respective software version's release date. For details refer to the PDF file at the bottom of this page.
혁신을 추진하세요. 항상 기술 개발의 동향을 주시해야 합니다.
저희 전문 지식 서비스에 가입하세요. dSPACE의 성공적인 프로젝트 사례를 확인해 보세요. 시뮬레이션 및 검증에 대한 최신 정보를 받아보세요. 지금 바로 dSPACE 다이렉트(뉴스레터)를 구독하세요.