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Privacy Policy

dSPACE is aware of the importance of personal data, such as names, addresses, and e-mail addresses, which can reveal the identities of website visitors. You can access most pages on the dSPACE website without having to provide any personal data.

The data controller within the meaning of the law (hereinafter also referred to as “Controller”) is the company:

dSPACE digital signal processing and control engineering GmbH
Rathenaustrasse 26
33102 Paderborn
Tel.: +49 5251 1638-0
Fax: +49 5251 161980
E-mail: info@dspace.de

The data protection officer for dSPACE GmbH can be contacted as follows:
Datenschutz@dspace.de
Tel.: +49 5251 1638-8080

General Information on Data Processing

Scope of the Processed Personal Data

When you visit our website, we will initially only collect and use the data specified in the section “Providing the Website and Creating Log Files”. In addition, we will never, as a rule, process personal data of data subjects unless and insofar such processing is necessary to provide a fully functional website as well as our contents and services. As a rule, we will collect and use the personal data of data subjects only once we have obtained their consent. An exception may apply in cases where previous consent cannot be obtained for practical reasons and where processing of data is permitted by law.

Legal Basis for Processing Personal Data

Insofar as we obtain the consent of the data subject for processing of personal data, Art. 6(1)(a) of the EU General Data Protection Regulation (GDPR) serves as legal basis for personal data processing.

When personal data is processed to fulfill the obligations under a contract to which the data subject is a party, Art. 6(1)(b) of the GDPR serves as a legal basis. This also applies to processing processes that are required to implement pre-contractual measures.

If personal data is processed in order to comply with legal obligations that dSPACE is subject to, Art. 6(1)(c) of the GDPR is the legal basis.

If data is processed to protect legitimate interests of dSPACE or a third party and if these interests are not overridden by the interests, fundamental rights and freedoms of the data subject, Art. 6(1)(f) of the GDPR is the legal basis for data processing.

Data Deletion and Storage Duration

The personal data of the data subject is deleted and access to it is restricted as soon as the reason for storing the data no longer applies. Data may also be stored if this has been provided for by European or national legislators in European Union directives, laws or other regulations to which dSPACE is subject. Access to data will be restricted and data will be deleted if a storage period prescribed by any of the above-mentioned regulations expires, unless continued storage of the data is required to enter into a contract or to meet contractual obligations.

Providing the Website and Creating Log Files

Description, Purpose, and Scope of Data Processing

Every time our website is accessed, our system automatically captures data and information from the computer system of the terminal device accessing the website.

The following data is captured:

  • Information on the browser type and version
  • Operating system of the data subject
  • Internet service provider of the data subject
  • IP address of the data subject
  • Date and time of access
  • Websites from which the system of the data subject accessed our website
  • Websites the system of the data subject visits from our website

Temporary storage of the IP address by the system is necessary to deliver the website to your computer. Therefore, your IP address must be stored for the duration of the session.

The log files contain IP addresses and other data which can be attributed to you. This may be the case, for example, if the link to the website from which you access our website, or the link to the website you switch to, contains personal data.

The data is also stored in the log files of our system. This data is not stored together with other personal data.

The log files are saved to ensure proper functionality of the website. The data also let us optimize the website and ensure the security of our information technology systems.

To analyze trends, manage our website, track user movement, evaluate demographic information, and compile statistics on the daily number of visitors and daily inquiries about particular files, we also collect technical data including IP addresses. However, these are anonymous and are not linked to personal data.

We save search entries and queries in forms, for example, for statistical purposes or for website administration, but these entries are evaluated without reference to you personally.

Personal data is requested in forms for various purposes, depending on the type of form: for example, to process support inquiries, to sign up for events, or to provide information materials. It is your decision whether to use such a form to contact us.

Inquiries from countries that have a local dSPACE company or a distributor (see www.dspace.com) are forwarded to that company/distributor if this is considered the faster, more efficient method to process the inquiry.

No other personal data is stored unless you provided it voluntarily, for example, when registering or when completing a questionnaire.

We will not pass on, lease, or sell the data to any third person. In some circumstances, we may use the data on your profession under your company address for advertising purposes.

Legal Basis for Data Processing

The legal basis for the temporary storage of the data and log files is Art. 6(1)(f) of the GDPR.

Duration of Storage

The data is deleted as soon as it is no longer necessary in relation to the purposes for which it was collected. If data is collected to provide the website, this is the case when the session ends.

Data that is stored in log files is deleted after seven days at the latest. Data may be stored for a longer period of time. In that case, the IP addresses of the data subject are deleted or anonymized so that they can no longer be associated with the calling client.

Objection and Deletion

The collection of data for the provision of the website and the storage of that data in log files is necessary for the operation of the website. As a result, the data subject does not have the right to object.

Cookies

dSPACE uses cookies to save and evaluate your data so that we can offer you a tailor-made, personal service. Cookies are small data elements that are stored on your computer's hard drive for future referencing. Please note that cookies help you make better use of our services.

Many websites and servers use cookies. Many cookies contain a cookie ID. A cookie ID is the unique identifier of a cookie. It consists of a string of characters which makes it possible to associate websites and servers to the Internet browser used to save the cookie. The visited websites and servers are thus able to distinguish the individual browser of the data subject from other Internet browsers that contain different cookies. A specific Internet browser can be recognized and identified via the unique cookie ID.

Through the use of cookies, the information and services on our website can be optimized to better serve your needs. As stated above, cookies allow us to recognize the users visiting our website. The purpose of recognizing users is to make it easier for you to use our website. By using cookies, you do not need to re-enter the login credentials at every visit. This is done by the website and the cookie stored on your computer system. Another example is the cookie of a shopping cart in an online shop. The cookie allows the online shop to remember the items you have placed in the virtual shopping cart.

You can prevent our website from storing cookies at any time by setting your Internet browser accordingly and can thus permanently withhold your consent to the use of cookies. In addition, cookies that have already been set can be deleted by using the Internet browser or other software programs. This is possible in all common Internet browsers. If you deactivate cookies in the Internet browser, it might not be possible to use all functions of our website to their full extent.

Description, Purpose, and Scope of Data Processing

We use cookies to make our website more user-friendly. Some elements of our websites require the browser to identify the accessing browser after another website was opened.

The following data is stored and transferred in cookies:

  • Language settings
  • Articles in a shopping cart
  • Log-in information

The personal data that is collected due to technically required cookies is not used to create user profiles.

Our website also uses cookies that allow us to analyze your browsing behavior.

The following data can be transmitted this way:

  • Entered search terms
  • Search frequency
  • Use of website functions

Analysis cookies are used to enhance the quality of our website and its contents. The analysis cookies let us know how the website is used so we can continuously optimize it.

When visiting our website, the data subject is informed of the use of cookies for purposes of analysis and the data subject ‘s consent is obtained for the processing of the personal data used in this context. A reference is made to this Privacy Policy at this point.

Legal Basis for Data Processing

The legal basis for the processing of personal data when technically required cookies are used is Art. 6(1)(f) of the GDPR.

The legal basis for the processing of personal data by using analysis cookies, if consent hereto has been granted by the data subject, is Art. 6(1)(a) of the GDPR.

Storage Period; Objection and Data Removal Options

Cookies are stored on your computer and transmitted from there to our website. Therefore, as a data subject, you have full control over how cookies are used. You can change the settings of your Internet browser to restrict or deactivate the use of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If you deactivate cookies for our website, it is possible that not all functions of the website are available.

Newsletter

Description, Purpose, and Scope of Data Processing

Newsletters are sent to you because you have subscribed to a newsletter on our website.

On our website you can subscribe to a free newsletter. When you subscribe to the newsletter, the data you enter in the subscription form is sent to us. The minimum required data is your e-mail address, your last name, first name, company name, and complete address.

When a user subscribes to the newsletter, the following additional data is collected to prevent a misuse of our services or the e-mail address used and as proof of your consent:

  • IP address of the calling computer
  • Date and time of subscription

When you subscribe to the newsletter, we request your consent to process the data and point to this data protection regulation.

We do not disclose any of the data processed for sending the newsletter to third parties. The data is used exclusively for sending the newsletter.

Legal Basis for Data Processing

Newsletters are sent to you because you have subscribed to a newsletter on our website.

The legal basis for processing the data after the data subject has subscribed to the newsletter and if the consent of that data subject exists is Art. 6(1)(a) of the GDPR.

Duration of Storage

The data is deleted as soon as it is no longer necessary in relation to the purposes for which it was collected. This means your e-mail address is stored for as long as the newsletter subscription is active.

Other personal data collected for the subscription process are usually deleted after seven days.

Objection and Deletion

You can unsubscribe from the newsletter at any time. Each newsletter contains a link for this purpose.

This also makes it possible to revoke the consent to data storage given when the user subscribed to the newsletter.

Contact form and E-Mail Contact

Description, Purpose, and Scope of Data Processing

Our website provides a contact form that can be used to contact us electronically. If you use the contact form, the data entered in the form is transferred to us and saved. The following data is transferred and saved:

  • Name
  • E-mail address
  • Telephone number
  • Name of the company
  • Address
  • Subject

When the message is sent, the following data is saved:

  • IP address of the data subject
  • Date and Time

The personal data in the contact form is processed only to process the contact request.

Other personal data that is processed during the transfer is used to prevent any misuse of the contact form and to ensure the security of our information technology systems.

When you send the request form, we request your consent to process the data and point to this data protection regulation.

You can also contact us via e-mail. In this case, the personal data transferred together with your e-mail is stored. If you contact us via e-mail, we also process the data to process the contact request.

No data is forwarded to third parties in this context. The data is used exclusively for processing the conversation.

Legal Basis for Data Processing

The legal basis for processing the data, if the consent of the data subject exists, is Art. 6(1)(a) of the GDPR.

The legal basis for processing data that is transmitted when an e-mail is sent is Art. 6(1)(f) of the GDPR. If the e-mail contact aims at making a contract, the additional legal basis for processing is Art. 6(1)(b) of the GDPR.

Duration of Storage

The data is deleted as soon as it is no longer necessary in relation to the purposes for which it was collected. For personal data entered in the contact form and data transferred via e-mail, this is the case only if the conversation with you has ended. A conversation has ended if the circumstances indicate that the relevant issue has been finally dealt with.

Other personal data collected when submitting the form or e-mail are deleted after seven days at the latest.

Objection and Deletion

You can revoke your consent to the processing of the data at any time. If you contact us via e-mail, you can object to the storage of personal data at any time. In that case, the conversation cannot be continued.

All personal data that was stored in relation to the contact request are deleted.

mydSPACE (Single Sign-On on the dSPACE Website)

mydSPACE is the Internet portal for dSPACE customers. You can use it to call up additional information on your products, make settings for receiving newsletters and other information, modify your contact data, and so on.

Registration with mydSPACE is completely voluntary. However, it might be necessary to register in order to use some areas of the dSPACE website such as the Known Problem Reports and to download specific PDFs and/or patches.

dSPACE would like to keep your data up-to-date and accurate so that we can give you the best possible service. dSPACE, or the local dSPACE entity in your country (see www.dspace.com), will therefore store the information provided by you in a dSPACE database. The information will also be linked to other dSPACE databases, including ones outside of the dSPACE website, if this is necessary in order to fulfill your orders or provide the services you request.

If the dSPACE distributors in your country (see www.dspace.com) require any of your data in order to fulfill your orders or provide the services you request, dSPACE will make the required data available to them to use, provided an appropriate level of privacy is guaranteed.

This means that your data will be sent to a country that is neither a member state of the European Union nor a signatory state of the Treaty on the European Economic Area, if that is where you are located.

dSPACE, or the dSPACE entity in your country, or the dSPACE distributors in your country, will also provide your data to third parties for use, unless this would obviously conflict with your protectable interests. However, advertising materials, e.g., e-mails, will not be sent to any persons who are not customers of dSPACE or of the relevant dSPACE entity or of the local dSPACE distributors, except to the extent that you request and with your consent, which you can give electronically by stating your e-mail address in the registration form and then sending confirmation via e-mail.

You can withdraw your consent to the above-mentioned use of any or all of your data at any time by clicking Delete mydSPACE Account in your mydSPACE account or by clicking the link provided in an e-mail that you receive from us.

When you access mydSPACE, cookies might also be saved to or read from your computer if your browser settings are set to accept cookies (see above for further details on cookies).

Rights of the Data Subjects

If personal data of yours is processed, you are a “data subject” within the meaning of the GDPR and you have the following rights with respect to dSPACE as the data controller. You can enforce your rights by contacting our data protection controller, specifying your concerns.

Right of Access

You have the right at any time to obtain from the data controller information on what personal data has been stored and to obtain a copy of the stored data. This service is free of charge.

Data subjects have the right to obtain from the data controller confirmation as to whether or not personal data concerning the data subjects are being processed by us.

Right to Rectification

You have the right to demand immediate correction of inaccurate personal data that concern you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

Right to Restriction of Processing

You have the right to require the data controller to restrict the processing if any of the prerequisites stated in Art. 18(1) of the GDPR applies.

Right to Erasure

You have the right to require the data controller to immediately erase personal data if any of the reasons stated in Art. 17(1) of the GDPR applies.

Right to Data Portability

You have the right to receive any of your personal data which you have provided to a data controller in a structured, commonly used and machine-readable format. You also have the right to transmit such data to another data controller without hindrance from the data controller to which the personal data has been provided, if the processing is based on consent pursuant to Art. 6(1)(a) of the GDPR or Art. 9(2)(a) of the GDPR, or if the processing is based on a contract pursuant to Art. 6(1)(b) GDPR and if the processing is carried out by automated means.

Right to Object

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data of yours which is based on Art. 6(1)(e) or (f) of the GDPR. This also includes profiling based on those provisions.

In case of objection, dSPACE will no longer process the personal data unless dSPACE is able to demonstrate compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject or for the establishment, exercise, or defense of legal claims.

If dSPACE processes personal data for direct marketing purposes, the data subject has the right to object at any time to processing of their personal data for such marketing purposes. This includes profiling to the extent that it is related to such direct marketing. If you object to processing for purposes of direct marketing, the personal data will no longer be processed for such purposes.

Right to Withdrawal of Consent

Data subjects have the right to withdraw their consent to the processing of personal data at any time.

The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

Right to File Complaint with a Supervisory Authority

Without prejudice to any other administrative or judicial remedies you have the right to file a complaint with a supervisory authority, particularly in the Member State of your residence, your workplace or the place of the alleged violation, if you believe that the processing of your personal data is in violation of the GDPR.

Additional Information for Other Data Processing

As a company, we do not only process personal data on our website but also in many other processes. To provide you as the data subject with reasonably detailed information including about such other processes, we have compiled the individual processes in the following list, thus satisfying the legal obligation to supply this information according to Art. 12-14 of the GDPR:

If you need more information that you cannot find here or in the following detailed data protection regulation, do not hesitate to contact our data protection officer.

Google

Google Analytics

dSPACE has integrated the Google Analytics component (with anonymization function) on this website. Google Analytics is a web analytics service. Web analysis is the collection and analysis of data on the behavior of website visitors. Among other things, a web analytics service tracks data about the website from which a data subject has reached a website (known as a referrer), which pages of the website were accessed, and how often and for how long a page was viewed. Web analytics is predominantly used to optimize a website and to carry out a cost-benefit analysis of online advertising.

The Controller of the Google Analytics component is Google LLC, 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

dSPACE uses the code “gat._anonymizeIp” for web analytics via Google Analytics. When this code is used, Google abbreviates and anonymizes the IP address of the data subject’s Internet connection if our websites are accessed from a member state of the European Union or from another signatory state to the Treaty on the European Economic Area.

The purpose of the Google Analytics component is to analyze visitor traffic to our website. Among other things, Google uses the data and information collected to analyze the use of our website, to compile online reports for us showing activities on our websites and to provide additional services related to the use of our website.

Google Analytics places a cookie on your IT system. For an explanation of cookies, refer to the previous chapter on cookies. By placing the cookie, Google is able to analyze how our website is used. With each visit of one of the pages of this website, which contains a Google Analytics component, the relevant Google Analytics component automatically causes the Internet browser on your IT system to transfer data to Google for the purpose of online analysis. In the course of this technical procedure, Google gains knowledge of personal data such as your IP address which Google uses, among other things, to track the origin of visitors and clicks and thus to enable billing of commissions.

The cookie is used to store personal data, such as the time of access, the place from which the website was accessed, and the frequency of visits on our website by the data subject. With each visit to our website, such personal data, including the IP address of the Internet connection used by the data subject, is transferred to Google in the United States of America. The personal data is stored in the United States of America by Google. Google might forward the personal data collected with this technical process to third parties.

You can prevent our website from placing cookies, as described above, at any time by setting your Internet browser accordingly and can thus permanently withhold your consent to the use of cookies. Such settings in the Internet browser would also prevent Google from placing a cookie on your IT system. In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.

Furthermore, you have the option of objecting to and preventing the collection of data generated by Google Analytics relating to the use of this website and the processing of these data by Google. To do so, download and install a browser add-on from the link https://tools.google.com/dlpage/gaoptout. This browser add-on uses JavaScript to inform Google Analytics that no data and information on website visits must be submitted to Google Analytics. Google interprets the installation of the add-on as an objection. If your IT system is erased, reformatted or reinstalled at a later time, you must re-install the browser add-on again in order to deactivate Google Analytics. If the browser add-on is uninstalled or deactivated by you or another person within your sphere of influence, the browser add-on can be reinstalled or activated again.

You can also prevent your personal data from being collected by Google Analytics by clicking the following link. If you click the link, an opt-out cookie will be stored on your device which prevents future collection of your data when visiting this website: Deactivate Google Analytics .

For more information and the valid Google privacy policies, please visit https://www.google.de/intl/de/policies/privacy/ and http://www.google.com/analytics/terms/de.html. For further information about Google Analytics please visit https://www.google.com/intl/de_de/analytics/.

Google Tag Manager

This website uses Google Tag Manager, a cookie-free domain that does not collect personal data.

This tool allows “website tags” (i.e. keywords that are incorporated into HTML elements) to be implemented and managed via a user interface. By using Google Tag Manager, we can automatically track which button, link or personalized image you have actively clicked on and can then record which contents of our website are of particular interest to you.

The tool also triggers other tags which in turn may collect data. Google Tag Manager does not access this data. If disabled at domain or cookie level, this setting will remain in place for all tracking tags implemented with Google Tag Manager.

The use of Google Tag Manager serves to make the use of our website easier and more comfortable. This is a legitimate interest within the meaning of Art. 6(1)(f) of the GDPR.

For further information about Google Tag Manager please visit http://www.google.de/tagmanager/use-policy.html.

HotJar

This website uses HotJar, an analysis and feedback tool that supports dSPACE in understanding the online behavior of website visitors and in receiving feedback for a continued improvement of the website.

HotJar uses so-called cookies. For an explanation of cookies, refer to the previous chapter on cookies. The information about your usage of this website that is generated by the cookie is stored by Amazon Web Services in Ireland, Europe. IP information is stored in anonymized form. For further information please refer to http://docs.hotjar.com/docs/data-safety-and-security

By using this website, you consent to HotJar Ltd processing the captured data in the manner described above and stated on the website. If you do not consent, you can opt out of data collection by activating the Do Not Track header in your Internet browser. For further information please refer to https://www.hotjar.com/opt-out

Our activities in social networks

We have our own pages on social networks which allow us to communicate with you on social networks and inform you about our services.

We are not the original provider (data controller) of those pages but only use them within the scope of the options offered to us by the respective providers.

We would therefore like to point out as a precautionary measure that your data may also be processed outside of the European Union and/or the European Economic Area. Use of such networks may therefore involve data protection risks for you since the protection of your rights, e.g. your rights to information, erasure, objection, etc., may be difficult and processing within social networks may frequently be used directly for advertising purposes or for the analysis of user behavior by network providers, and we have no control over this. If the provider creates user profiles, cookies are often used or user behavior may be assigned directly to your own member profile on the respective social network (if you are logged in).

The processing operations of personal data described are carried out in accordance with Art. 6(1)(f) of the GDPR on the basis of our legitimate interest and the legitimate interest of the respective provider in order to communicate with you in a contemporary manner or to inform you about our services. If you have to give your consent as a user to the respective providers to process your data, the legal basis for this processing is Art. 6(1)(a) of the GDPR read in conjunction with Art. 7 of the GDPR.

Since we have no access to the databases of such providers, we point out that you would be best placed to exercise your rights (e.g. your rights to information, rectification, erasure, etc.) directly with the respective provider. More information on the processing of your data on social networks and your options for exercising your right to object or your right of revocation (opt out) is listed below for each of the social network providers we use:

Facebook

Data controller responsible for data processing in Europe:

Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

Data Policy:

https://www.facebook.com/about/privacy

Opt-out and advertising settings:

https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

Facebook has joined the EU-US Privacy Shield Agreement:

https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

YouTube

Controller responsible for data processing:

Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

Privacy Policy:

https://policies.google.com/privacy

Opt-out and advertising settings:

https://adssettings.google.com/authenticated

Google has joined the EU-US Privacy Shield Agreement:

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

LinkedIn

Data controller responsible for data processing in Europe:

LinkedIn Ireland Unlimited Company Wilton Place, Dublin 2, Ireland

Privacy Policy:

https://www.linkedin.com/legal/privacy-policy

Opt-out and advertising settings:

https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

LinkedIn has joined the EU-US Privacy Shield Agreement:

https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active

Twitter

Data controller responsible for data processing in Europe:

Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland

Privacy Policy:

https://twitter.com/de/privacy

Information about your data:

https://twitter.com/settings/your_twitter_data

Opt-out and advertising settings:

https://twitter.com/personalization

Twitter has joined the EU-US Privacy Shield Agreement:

https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active

XING

Data controller responsible for data processing in Germany:

XING AG, Dammtorstrasse 29-32, 20354 Hamburg, Germany

Privacy Policy:

https://privacy.xing.com/de/datenschutzerklaerung

Requests for information for XING members:

https://www.xing.com/settings/privacy/data/disclosure