FAQ 305: SCALEXIO Missing License Error

Question

When I download an application to a SCALEXIO system, the following error message is displayed:

… License check failed. (0x102,1)
… Could not find an entry for SCALEXIO RTLIB version <X.Y> in any of the specified license files. (0x102, 1)
… Loading application ‘<application name>.rta’ to platform SCALEXIO Real Time PC … (0x38, 1)
… Missing license. Downloading real-time application is not possible. (0x1, 1)
… Could not download application (0x1, 1)

What is the reason for this behavior? How can I solve the problem?

Answer

Tags
Date 2018-03-05
Product Type Modular Systems
Software Type Implementation Software, Experiment and Visualization Software, Bus and Network Software, ECU Interface Software
Product ConfigurationDesk, ControlDesk, SCALEXIO
Information Type Frequently Asked Questions
Information Category Troubleshooting
dSPACE Release 2023-A, 2022-B, 2022-A, 2021-B, 2021-A, 2020-B, 2020-A, 2019-B, 2019-A, 2018-B, 2018-A, 2017-B , 2017-A, 2016-B, 2016-A, 2015-B, 2015-A, 2014-B, 2014-A, 2013-B, 2013-A, Prior to 2013-A
Keywords SCALEXIO, license, firmware

Drive innovation forward. Always on the pulse of technology development.

Subscribe to our expert knowledge. Learn from our successful project examples. Keep up to date on simulation and validation. Subscribe to/manage dSPACE direct and aerospace & defense now.

Enable form call

At this point, an input form from Click Dimensions is integrated. This enables us to process your newsletter subscription. The form is currently hidden due to your privacy settings for our website.

External input form

By activating the input form, you consent to personal data being transmitted to Click Dimensions within the EU, in the USA, Canada or Australia. More on this in our privacy policy.